This Shipping and Delivery Policy outlines how we handle the delivery of our consulting services and any associated materials. By using our services, you agree to the terms outlined in this policy.

Retail and Wholesale Trade Consulting Services

• Delivery of Services: Our consulting services for retail and wholesale trade are delivered electronically unless otherwise agreed. Deliverables may include reports, strategies, and analysis documents.
• Delivery Method: All digital deliverables will be sent via email or through a secure file-sharing platform (e.g., Dropbox, Google Drive) as specified in the service agreement.
• Physical Documents: If physical documents are required, they will be shipped to the address provided by the client. Shipping costs will be borne by the client and are not included in the service fees.

Import/Export Business Consulting Services

• Delivery of Services: Consulting services related to import/export business are typically delivered electronically. This includes documents such as market research reports, compliance guidelines, and strategic plans.
• Delivery Method: Digital deliverables will be provided via email or a secure file-sharing platform. Physical copies of essential documents, if needed, will be sent by courier or postal service.
• Shipping Costs: Clients are responsible for any shipping or courier fees associated with the delivery of physical documents.

Real Estate Brokering Services

• Delivery of Services: Real estate brokering services, including property evaluations, market analyses, and transaction documents, are delivered electronically.
• Delivery Method: All electronic documents will be shared via email or through a secure file-sharing platform. For physical documents or property-related materials, we will use courier or postal services as necessary.
• Shipping Costs: Any costs related to the shipping of physical documents or materials are the responsibility of the client and will be billed separately.

General Terms

• Delivery Timeframes: Delivery times for digital services are outlined in the service agreement and are typically dependent on the scope of the project. Physical document delivery times vary based on the shipping method and location.
• Client Responsibilities: Clients must provide accurate contact information and shipping addresses. We are not responsible for delays or additional costs resulting from incorrect or incomplete information provided by the client.
• Shipping Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, unforeseen events, or issues beyond our control.
• Lost or Damaged Deliverables: For physical documents, if you do not receive your shipment or if it arrives damaged, please contact us within “7 days” of receipt. We will work with you to address the issue, which may include sending a replacement or providing a refund for the shipping cost.

Contact Information

For any questions or concerns regarding shipping, delivery, or any issues related to our Shipping and Delivery Policy, please contact us at: letstalk@kanmanisubbu.in